Position Overview :
Reporting to the District Manager an opportunity has arisen for a field technician to join the sales team.
The job holder will be primarily responsible for the technical support at steel plants from North France to East + Belgium + Luxembourg. He/She will also be requested to support the team for trials and conversions at other customers within the region France BeNeLux. He/She will preferably be living within the area Notrh/East France.
Key Responsibilities :
- Identify customer needs and make technical proposals
- Assist and train customers in the Sensors & probes products/systems
- Identify problems at customers and solve the
- Follow products/systems trial
- First line support for the maintenance
- Lead technical projects
- Follow-up stock and support Manager in the management of the schedule
- Report its activities (audits, trial report, visit report…
- Report new product request (RFQ) and customer complaints (CCAR) in Vesuvius tool
- Contribute to activities at other customers within the region as required
- Work in collaboration with the account managers, customer service administrators, the product managers, the R&D department and other team members
- Participate proactively to the HSE objectives of the Group
Knowledge, experience and skills needed :
- Technical studies
- Minimum 2 years’ experience in industry
- Willingness to perform field work and practical problem solving
- Customer oriented, excellent team player, effective communicator, autonomous, adaptive, well organized, pro-active, problem solver
- The position will require continuous travel to the 4 customers within the region
Language Skills: Fluent in French and English
Location : RL
Business : Vesuvius Sensors & Probes
INTERESTED CANDIDATES : please email CV and supporting letter to